Dr. James Campbell Quick
John and Judy Goolsby Distinguished Professor
Healthy, Happy, Productive Work: A Leadership Challenge.
Quick, James Campbell; Quick, Jonathan D. Nov 2004, Organizational Dynamics, Vol. 33 Issue 4, p329, 9p.
The article discusses the domain of healthy, happy, and productive work within the work place. Human suffering, health disorders, and illness are the antithesis of health, vitality, and well-being. Further, suffering and health problems can drain positive energy otherwise used to achieve happiness and productivity. Individual and organizational health are interdependent. Leaders have a responsibility for individual and organizational health. While organizational psychology has been concerned with the core issues of motivation and leadership over the decades, medicine and clinical psychology have been concerned with healing the damage done to body, mind, and spirit by accident or intentional harm. Preventive management framework focuses on leaders and the role of leadership in enhancing individual and organizational health. The article reports that leaders' historical challenge has been to keep themselves and those with whom they work healthy, happy and productive in the service of the organization.
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The Balancing Act -- At Work and At Home.
Quick, Jonathan D.; Henley, Amy B.; Quick, James Campbell. Nov2004, Organizational Dynamics, Vol. 33 Issue 4, p426, 12p.
The article illustrates the complexity of the interactions, intersections, and overlaps between the domains of work life and home life with the private domain of the self. It is obvious the failure to effectively balance work and family demands has unique consequences for the individual employee or executive involved, his or her family, and the organization. These outcomes affect the employee in all aspects of life and are not isolated to the work domain. As the amount of work-family conflict that an individual is experiencing increases, his or her job satisfaction and life satisfaction fall. These individuals report lower levels of general happiness and subjective well being than workers who do not experience work-family conflict. Research has also shown that their psychological distress levels increase, and negative health consequences often result. Failure to balance the demands between work and family has been linked with higher levels of depression and increased alcohol use. In regards to their work domain itself, workers tend to become less committed to an organization when they are experiencing work-family conflict. Individuals may see the organization as the cause of distress in their lives, thereby resulting in decreased levels of attachment to that organization.
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Cocchiara, Faye K.; Quick, James Campbell. Sep2004, Journal of Organizational Behavior, Vol. 25 Issue 6, p781, 5p.
Racism and discrimination are known causes of stress for ethnic minorities. While negative stereotypes may adversely impact health and performance in racial groups, we suggest that positive performance stereotypes may also have adverse effects. Therefore, the preventive management of performance stereotypes through effective coping can improve organizational health. In addition, studies of coping within racial groups aimed at understanding within group variance can lead to the identification of positive coping methods for ethnic minorities.
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Behind the Mask Coaching Through Deep Interpersonal Communication.
Quick, James Campbell; Macik-Frey, Marilyn. Jun2004, Consulting Psychology Journal: Practice & Research, Vol. 56 Issue 2, p67, 8p.
Executive coaching can focus on personal behavior change, enhancing leadership effectiveness, fostering stronger relationships, personal development, and/or work-family integration or specific performance issues on the job. K. M. Wasylyshyn (2003a) and H. Levinson (personal communication, 2003) suggested that executive coaching reaches for a deeper level of clinical and therapeutic intervention. The authors propose a health-enhancing, developmental model of coaching anchored in a process of deep interpersonal communication. This approach is neither a surface approach nor a therapeutic approach. It is an interpersonal approach focused on safe, secure communication in which difficult, complicated issues are addressed and where crucial conversations occur. In this process, the executive is approached as a person, one who stands behind the executive mask or facade.
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What Causes Stress In Information Systems Professionals?
Sethi, Vikram; King, Ruth C.; Quick, James Campbell. Mar2004, Communications of the ACM, Vol. 47 Issue 3, p99, 4p.
Stress among information system professionals is a key factor affecting their productivity and turnover, leading to substantial associated costs. The affect is so exasperating that many employees are even contemplating career change as an option to pervade it. The situation calls for major steps to be taken to address the problem because of its far-reaching affect on employee performance and turnover. However, before the articulation of any strategy, it becomes essential to examine key sources of this job stress for information system professionals. A series of studies have been conducted to divulge causes associated with work stress, using an open-end questionnaire. Seven basic factors emerged as the source of work stress. Prime causes among these include lack of proper training, constricted deadlines, coworkers, performance evaluation, job security, and lack of career development opportunities.
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A Spirit of Personal Integrity: The Role of Character in Executive Health.
Gavin, Joanne H.; Quick, James Campbell; Cooper, Cary; Quick, Jonathan D., May2003, Organizational Dynamics, Vol. 32 Issue 2, p165, 15p.
The article focuses on the role of spirituality and personal integrity in executive health. Spirituality and personal integrity, according to the authors, are not often considered dimensions of executive health, yet these are the bases of an executive's character. Executive health is more commonly thought of as physical fitness and psychological well-being. The essence of positive psychology and positive organizational behavior is to build on human strengths and virtues. Good epidemiological research in preventive medicine helps an executive identify health risks where prevention strategies can be effective. This is an important but defensive or protective strategy that guards against health problems. The authors conclude that balancing concern for one's health with effortful striving is essential to sustained, long-term achievement. Conversely, the failure to attend to one's health places an executive at risk of failure, and in the extreme, of death. The authors further suggest that the executives should identify their strengths as well as their limitations and vulnerabilities.
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EDS: An Inside View of a Corporate Life Cycle Transition.
Mack, David A.; Quick, James Campbell. Spring2002, Organizational Dynamics, Vol. 30 Issue 3, p282, 12p.
In this article, the authors look at Electronic Data Systems Corp. (EDS) in the aftermath of its June 1996 separation from General Motors Corp. The authors analyze company archival data and industry overviews, as well as a series of interviews with a cross-section of upper-level managers at EDS. This analysis and occurrences following the spin-off offer valuable insights. Some key lessons are: EDS leadership failed to note the significant change that was occurring; the desire for independence that drives a subsidiary to be free from its parent company may not be in the best interests in the short or long term; and speed is essential in this industry.
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Executive health: Building strength, managing risks.
Quick, James Campbell. May2000, Academy of Management Executive, Vol. 14 Issue 2, p34, 13p.
CEOs and senior executives can have a positive impact on their firms, creating value and thus contributing to the wealth of their nations. Therefore, safeguarding executives' health is of concern to all stakeholders in the organization. We present an executive health model and define executive health as physical, psychological, spiritual, and ethical well-being. There is a collective interest in enhancing and maintaining the health of executives as key organizational leaders. This special issue on Executive Health includes articles, book reviews, research briefs, a Country Close-Up, and an Executive Voice interview addressing strength factors that enhance executive health and health risk factors that concern executives' vulnerabilities. The four health risk factors for executives examined in this article are the Achilles Heel, loneliness of command, work demands and overload, and crises and failures. By building on strengths and managing health risks, executives may enhance their own health and the health of their organizations.
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The next frontier: Edgar Schein on organizational therapy.
Quick, James Campbell; Gavin, Joanne H.. Feb2000, Academy of Management Executive, Vol. 14 Issue 1, p31, 14p.
This article presents an interview with Dr. Edgar Schein, Sloan Fellows Professor Management Emeritus and senior lecturer at the Massachusetts Institute of Technology's Sloan School of Management. Topics include his background; the concept of dialogue; the therapeutic model; pharmaceutical therapeutic interventions; Leonard Moss; organizational learning concepts; organizational subcultures; learning anxiety; and the organizational therapy paradox.
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Attachment behavior and health: Relationships at work and home.
Joplin, Janice R. W.; Nelson, Debra L.; Quick, James Campbell. Nov99, Journal of Organizational Behavior, Vol. 20 Issue 6, p783, 14p.
This article examines the relationships between interpersonal attachment orientations, health, and social support. A growing area of inquiry in the adult work and career behavior literature examines how interpersonal styles affect relationships at work. Rooted in attachment theory, three differing patterns of attachment in relationships are thought to have major impact on how individuals perceive and enact relationships. As a young area of inquiry, evidence to date shows that adult attachment patterns may be substantively associated with social support and health. Four hypotheses specified relationships between three interpersonal attachment orientations; interdependent, counterdependent, and overdependent, physical and psychological symptoms, and social support. Data were collected from 297 students, the majority of whom were also full-time employees. An interdependent orientation was negatively related to social dysfunction. Counterdependent and overdependent orientations were negatively related to health. A counterdependent orientation was negatively related to social support, while an overdependent orientation was positively related to social support from co-workers and family.
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Crafting an Organizational Culture: Herb's Hand at Southwest Airlines.
Quick, James Campbell. Autumn92, Organizational Dynamics, Vol. 21 Issue 2, p45, 12p.
Focuses on master artisan Herb Kelleher, founder of Southwest Airlines and how he has crafted a unique culture in the midst of industry turmoil. Efforts to build an enterprise on the core values of humor, altruism and love; Emphasis on the importance of success; Background on the success of Southwest Airlines.
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Social support and newcomer adjustment in organizations: Attachment theory at work?
Nelson, Debra L.; Quick, James Campbell. Nov91, Journal of Organizational Behavior, Vol. 12 Issue 6, p543, 12p.
Examines the importance of social support on newcomer adjustment in organizations. Effects of helpfulness of the social support sources on psychological distress; Association between availability of support activities and decreased psychological symptoms; Context of attachment theory.
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Mentofacturing: a vision for American industrial excellence.
Forward, Gordon E.; Beach, Dennis E.; Gray, David A.; Quick, James Campbell. Aug91, Academy of Management Executive, Vol. 5 Issue 3, p32, 13p.
Examines the concept of mentofacturing, which means `made by the mind,' by discussing the experiences of Chaparral Steel. Background information on Chaparral Steel; Business strategy of the firm through mentofacturing; Factors which contributed to the success of the firm; Corporate culture of Chaparral Steel.
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Quick, James Campbell. Mar90, Journal of Organizational Behavior, Vol. 11 Issue 2, p169, 2p.
Focuses on the work stress of health care system. Evaluation of the approaches to work stress; Examination of inconsistencies in the book for work stress; Presentation of a one-dimensional viewpoint for stress management.
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